Answer first, explain later
Every request gets an owner and a stage within one business day. Nothing sits unacknowledged in an inbox.
About Shi Corporation
A management company built around the request queue
We started in 2009 with four buildings and one conviction: most management problems are really communication problems. So we built our operation around a single shared record — visible to the resident who filed the request, the technician who fixes it, and the owner who pays for it.
- 2009
- Founded in Seattle
- 3,400+
- Doors under management
- 38
- In-house staff and technicians
- 410k
- Sq ft commercial managed
How we decide things when the answer is not obvious
Statements that reconcile
Owners receive the same numbers we work from — line-item expenses, invoices attached, no summary-only reports.
Residents are the asset
Renewals cost less than turns. We treat repairs and communication as retention work, not overhead.
Leadership
The people accountable for your building
Angela Shi
Managing Director
Leads owner relationships and portfolio strategy across the residential and commercial books.
Devon Whitaker
Director of Operations
Runs maintenance dispatch, staff scheduling, and vendor performance across all managed sites.
Nora Castillo
Leasing Manager
Oversees rent positioning, applicant screening, and renewal outreach for the residential portfolio.